HAVING PROBLEMS LOGGING IN?
CASE SENSITIVE
- Ensure that the CAPS LOCK key is set correctly.
- USERNAME is not case sensitive
- PASSWORD is case sensitive

BROWSER COOKIES
Make sure your computer accepts cookies. If browser cookies are not accepted correctly by your computer, it may:
- Block ability to log on
- Force log off upon navigation to a new page

SUPPORTED BROWSERS and PLATFORMS
- Microsoft Internet Explorer 9, 10, and 11
- Microsoft Windows Vista/Windows 7

ACCEPTABLE BUT NOT SUPPORTED BROWSERS
- Mozilla Firefox 1.4 or newer
- Google Chrome 26 or newer

NOTE: These third-party browsers are compatible and tested with EnCompass; however, due to frequent updates, future versions of these browsers may not render EnCompass screens properly. Therefore, these third-party browsers are not officially supported.

BROWSER REQUIREMENTS
- Secure Socket Layer (128-bit encryption)
- Javascript enabled

USER LOG IN
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PASSWORD  
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